Terms and Conditions

Acceptance of Terms

By using our services, you agree to be bound by these terms and conditions.

These terms constitute a legally binding agreement between you and florianexir Financial Planning Services. Please read them carefully before using our services.

Definitions

The following terms have specific meanings throughout this agreement:

  • Service: Our financial planning consultation and guidance services offered through subscription
  • User: Any individual who accesses or uses our website and services
  • Content: All information, text, graphics, and materials provided through our services
  • Agreement: These Terms and Conditions and any referenced policies

Use of Service

Your use of our services is subject to the following conditions:

Permitted Uses

  • Access our financial planning consultation services as intended
  • Use our website for informational and service-related purposes
  • Communicate with our team regarding your planning needs

User Responsibilities

As a user of our services, you are responsible for:

  • Providing accurate and truthful information about your financial situation
  • Maintaining the confidentiality of your account information
  • Using our services in compliance with applicable laws
  • Paying all applicable fees and charges on time

Prohibited Activities

The following activities are strictly prohibited:

  • Sharing your account access with unauthorized persons
  • Using our services for any illegal or fraudulent purposes
  • Attempting to disrupt or harm our website or services
  • Copying or distributing our proprietary content without permission
  • Harassing or threatening our staff or other users

Intellectual Property

All content, materials, and intellectual property on our website and services remain the exclusive property of florianexir Financial Planning Services and are protected by applicable copyright and trademark laws.

© 2025 florianexir Financial Planning Services. All rights reserved

Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

Please review our Privacy Policy for detailed information about our data practices Privacy Policy

Service Disclaimers

Please note the following important disclaimers about our services:

No Warranties: Our services are provided "as is" without any express or implied warranties of any kind

Service Availability: We cannot guarantee uninterrupted access to our services and may perform maintenance that temporarily affects availability

Information Accuracy: While we strive for accuracy, we make no guarantees about the completeness or accuracy of information provided

Limitation of Liability

To the maximum extent permitted by law, florianexir Financial Planning Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Our total liability shall not exceed the amount you paid for services in the 12 months preceding any claim

Indemnification

You agree to indemnify and hold harmless florianexir Financial Planning Services from any claims arising from your use of our services or violation of these terms.

Dispute Resolution

We are committed to resolving any disputes fairly and efficiently.

Binding Arbitration

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with Australian arbitration rules.

  • Arbitration proceedings will be conducted in Melbourne, Victoria
  • The arbitrator's decision will be final and binding
  • Each party will bear their own costs unless otherwise determined by the arbitrator

EU Online Dispute Resolution

For European customers, we participate in the EU Online Dispute Resolution platform.

You can access the ODR platform at EU ODR Platform

This platform provides an alternative method for resolving disputes online

Termination

Either party may terminate this agreement at any time with written notice. We reserve the right to suspend or terminate your access for violation of these terms.

Upon termination, your right to use our services ceases immediately

Governing Law

These terms are governed by Australian federal and state laws and any disputes will be subject to the jurisdiction of Australian courts.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full effect.

Entire Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and florianexir Financial Planning Services.

Changes to Terms

We may modify these terms from time to time. Significant changes will be communicated to users through our website or email.

Continued use of our services after changes constitutes acceptance of the modified terms

Contact Information

For questions about these terms, contact us at contact@florianexir.com or call +61-561-559-321. These terms were last updated on August 20, 2025.

Email: contact@florianexir.com

Phone: +61-561-559-321

Address: 123 Collins Street, Melbourne VIC 3000

Last updated: September 9, 2025

Effective date: September 9, 2025